Arranged Scissors 6: Due Diligence Networks

Maybe the numbering is incorrect, since this is heavily related to volume 3. This is about Due Diligence Networks. I’ll start by copy-pasting a GTalk conversation with a friend last night. In fact, I think a number of concepts I want to explain here are there in the conversation. So I suppose it’ll be best if you read that conversation and then i put some brief notes.

me: hey dude

needed some fundaes
Friend: hey
sure
me: ok this is not “normal fundaes”
basically this is a request from a friend’s friend’s friend
for due diligence of S, your classmate in IIT
marriage level background check
Friend: ah ok
what fundaes about him do you need?
me: gen fundaes
“character fundaes”
from what i remember of him he seemed quite paavam
is this a fair observaation?
Friend: yeah man
hajaar decent chap
me: ok
me: i suppose no dope (i’d be scandalized if he doped)
Friend: nice try! no dope and all
me: fair enough
me: heh ok
peace
this will go throuh another 4 levels of amplification and distortion till it reaches the girl who has asked for it (whom i don’t konw)
Friend: hehe
yeah i remember your blog post about this

me: actually
i just realized
now – next time anyone asks anyone on this chain for fundaes on S, their search ends there
shit – need to model this properly
Friend: you mean becomes one hop instead of multi-hop from anyone on this chain?
me: yes
not really
see – now
everyone on this chain has fundaes about S
so if anyone queries anyone on this chain they are done
Friend: yeah
similar to how gossip protocols work i guess
me: in gossip protocols level of amplification and distortion is significantly higher
Friend: as the info spreads, the distance required to get the info decreases
me: correct
exactly
Friend: i was talking about gossip in distributed systems where there’s no amplification and distortion, unlike human networks 🙂
me: ah ok!

It will be interesting to model due diligence networks. As to how people try to find a link to the counterparty, and how many hops away they’ll find the counterparty. In this case, I was doing due diligence for a friend’s friend’s friend. And I asked my friend about his friend. So that makes it five nodes between the involved counterparties. Or a total of six degrees!

The book Six Degrees by Duncan Watts, which is responsible for introducing me to the world of social networks also talks about search heuristics that people use. So if you are to send a letter to a farmer in China, and at each step you need to send it to someone you know. Typically you will send it to a friend who you think knows someone in China. This friend will forward it to his friend in China. This guy in China will send it to someone he knows in the same province where the farmer lives. And so on.

So far I’ve been privy to two due diligences in the last six months. And both have followed similar paths. The guy who asked me to do the background check on S (above) was my classmate in IIT. So here is how it is likely to have flowed –

1. Girl broadcasts to her close friends saying she is looking to do a due diligence on this particular guy, and gives out some details

2. One of her friends knows one guy who went to the same college as the “target”. So asks him for DD, and it turns out that this guy doesn’t know the target

3. This friend had a classmate in college who was reputed to know everyone in the college. Legend has it that if you woke up this guy and told him the name of a hostel wing, he would start listing out the occupants of each room in the wing, in order. This guy, that is me, was known as “database” in IIT for this kind of fundaes. So he will surely know the target? So the girl’s friend’s friend asks me.

4. Obviously (i used to be a database, after all) I know the target. However, I’ve never really spoken to him and so don’t know enough about him  to write a character certificate for him. But I know one guy very well, who I know used to hang out with the target. So I can surely ask him? What resulted is the conversation I’ve pasted above.

There was another due diligence process that I was part of a few months back. Again similar – I got into the loop because a friend didn’t know his classmate and wanted me to find a path to put due diligence on her. I remember doing similar things back in school also.

The thing with due diligence networks is that they are very hush-hush. Typically you won’t tell the person who is in front of you in the chain about the person behind you. Typically this is done so as to protect the identities of the diligent parties, but the side effect of this is that there is acute lack of data for research in this field.

I hereby call upon couples who successfully conducted due diligence on each other, and eventually got married, to share their experiences. To let us know how they went about the process. About how they figured out the path to the person whom they had to “check out”. I think there is a treasure trove of papers waiting to get written in this field.

Arranged Scissors 1 – The Common Minimum Programme

Arranged Scissors 2

Arranged Scissors 3 – Due Diligence

Arranged Scissors 4 – Dear Cesare

Arranged Scissors 5 – Finding the Right Exchange

The Perils of Notes Dictation

Thinking about my history lessons in schools, one picture comes to mind readily. A dark Mallu lady (she taught us history in the formative years between 6th and 8th) looking down at her set of voluminous notes and dictating. And all of us furiously writing so as to not miss a word of what she said. For forty minutes this exercise would continue, and then the bell would ring. Hands weary with all the writing, we would put our notebooks in our bags and look forward to a hopefully less strenuous next “perriod”.

The impact of this kind of “teaching” on schoolchildren’s attitude towards history, and their collective fflocking to science in 11th standard is obvious. There are so many things that are so obviously wrong with this mode of “teaching”. I suppose I’ll save that for else-where. Right now, I’m trying to talk about the perils of note-making in itself.

Before sixth standard and history, in almost all courses we would be dictated “questions and answers”. The questions that would appear in the exam would typically be a subset of these Q&A dictated in class. In fact, I remember that some of the more enthu teachers would write out the stuff on the board rather htan just dictating. I’m still amazed how I used to fairly consistently top the class in those days of “database query” exams.

I’m thinking about this from the point of view of impact on language. Most people who taught me English in that school had fairly good command over the language, and could be trusted to teach us good English. However, I’m not sure if I can say the same about the quality of language of other teachers. All of them were conversant in English, yes, and my schoool was fairly strict about being “English-medium”. However, the quality of English, especially in terms of grammar and pronunciation, of a fair number of teachers left a lot to be desired.

I can still remember the odd image of me thinking “this is obviously grammatically incorrect” and then proceeding to jot down what the teacher said “in my own words“. I’m sure there were other classmates who did the same. However, I’m also sure that a large number of people in the class just accepted what the teacher said to be right, in terms of language that is.

What this process of “dictation of notes” did was that teachers with horrible accents, grammar, pronunciation or all of the above passed on their bad language skills to the unsuspecting students. All the possible good work that English teachers had done was undone.There is a chance that this bad pronunciation, grammar, etc. would have been passed on even if the teachers didn’t give notes – for the students would just blindly imitate what the teachers would say. However, the amount by which they copied different teachers would not then be weighted by the amount of notes that each teacher dictated, and I think a case can be made that the quality of a teacher is inversely proportional to the amount of notes he/she dictates.

Teachers will not change because dictation is the way that they have been taught to “teach”. The onus needs to go to schools to make sure that the teachers don’t pass on their annoying language habits to the students. And a good place to start would be to stop them from dictating notes. And I still don’t understand the value of writing down notes that you don’t really bother to understand when you have a number of reasonably good text books and guide books available in the market. I agree that for earlier classes, some amount of note-making might be necessary (I think even that can be dispensed with), but in that case the school needs to be mroe careful regarding the language skills of people it recruits in order to dictate these notes.

Arranged Scissors 5 – Finding the Right Exchange

If you look at my IIMB grade card, one subject stands out. It is one of the two Cs that I have on the card, and the other was in a “dead rubber” (5th/6th term where grades didn’t matter for placements). This C was in introductory marketing management. Where the major compoenent was a group project called the application exercise (ap-ex). I frequently crib that I did badly in that project because four out of six people in my group did no work, or even negative work (and this is true). Digging deeper, however, I think the more fundamental issue was that the two of us who worked didn’t really know what we were doing. We failed to understand the concept of STP till a few years after the project was over.

STP is one of the most fundamental concepts in marketing. It stands for Segmentation, Targeting and Positioning. I quickly appreciated Positioning, but took a long time in trying to figure out the difference between segmentation and targeting. In my defence, they are highly inter-related concepts, and unless you look at it from the point of view of social sciences (where each unique point fetches you one mark in the board exam) it is not intuitive that they are separate concepts.

So you segment the “population” based on various axes. Taking these axes in conjunction, you end up “segmenting” the population into a large number of hypercubes. Then you do the “targeting”. Find the set of hypercubes that you want to sell your product to (in the context this post is about, sell yourself to). And so once you have found your “target segment” or set of “target segments” you “position yourself” and go out to sell. And then you need to figure out the “4 Ps” of marketing. Product (fixed here – it’s you). Price (irrelevant if you don’t plan to take dowry). Forgot one P. The other is Place (where you will sell).

The arranged marriage market can be broadly be divided into two – OTC and exchanges. OTC (over the counter) is the case where you have a mutual acquaintance setting you up with a counterparty. The only difference here between arranged and normal scissors is that in the arranged case, it is your parents who are set up with the counterparty’s parents rather you getting set up directly. Since it is a mutual acquaintance doing the setting up, the counterparty is at max two degrees away, and this makes the due diligence process a lot easier. Also, you have one interested third party who will keep nudging you and pushing hte process back and forth and generally catalyzing it. So people in general prefer it. Historically, there were no formal exchanges (apart from say a few “well known village elders”). Most transactions were OTC.

One problem in financial OTC markets is counterparty risk (which is what has prompted the US government to prop up AIG) but this is not a unique problem with OTC arranged marriage market – counterparty risk will always be there irrespective of the method in which the relationship was formed. Apart from providing counterparty protection, one important role that financial exchanges play is to improve liquidity in the market. The number of transactions that happen in the exchange ensure that the market is efficient and prices are fair. Liquidity is an important asset in the arranged marriage exchanges also.

The problem that I’m trying to describe in this post is about segmenting the exchanges based on their most popular commodity types. I don’t have reall live examples of this, but then for each product you will want to go to a different exchange. For example (this example may not be factually correct) both the Chicago Board of Trade (CBoT) and Chicago Mercantile Exchange (CME) trade in both corn futures and cattle futures. However, the volume of corn futures that are traded on CBoT is significantly larger than the volume of corn futures traded on the CME. And the volume of cattle futures traded on the CME might be siginicantly larger than the corresponding volume in CBoT.

So if you want to buy cattle futures, you are better off going to the CME rather than the CBoT since the former has significantly greater liquidity in this product, and thus you are assured of getting a “fairer” price. Similarly, to buy corn you should rather go to CBoT than CME. I suppose you get the drift. Now, the same is true with the arranged marriage market also. If you want to get listed on an exchange, you will need to make sure that you get listed on the right exchange – the exchange where you are most likely to find people belonging to your target segment.

To take an example, if you think you want a Tamil-speaking spouse, you are significantly better off listing on tamilmatrimony.com rather than listing on telugumatrimony.com, right? Of course this is just a simplistic example which I have presented because the segmentation and difference in markets is clear. Things in the real world are not so easy.

There are various kinds of marriage exchanges around. In fact, this has been a flourishing profession for a large number of years, and even the recent boom in louvvu marriages has done nothing to stem the flow of this market. You will have every swamiji in every mutt who will want to perform social service by opening a marriage exchange. Then, you have a few offline for-profit exchanges. Some of them work on a per-deal basis. Others charge you for listing, since it is tough for them to track the relationships that they’ve managed to create. Then, this is one business which has clearly survived the dotcom bust of 2001-02. The fact that this business is flourishing can be seen on the left sidebar of this page where I suppose a large number of them will be advertising. In fact, I encourage you to click through them since that will result in precious adsense revenue for me.

There is nothing wrong in carpet bombing, but that comes at a price. Notwithstanding the listing fees (which are usually nominal), you will have to deal with a significantly large number of “obviously misfit” CVs and bump them off. Especially if you live far away from the exchanges and have someone else broking for you, you don’t want to burden them too much, right? So the problem is in doing your segmentation and targeting. And then researching the exchanges to find which exchange has most liquidity for products belonging to both your segment as well as your target segment. And get listed on them ratehr than wasting precious time, energy and money listing on exchanges that are unlikely to be useful.

Since I began this (extremely long) post with marketing fundaes, I should complete it with some more (which is irrelevant to the rest of this post). A standard process for advertising is AIDA (Awareness-Interest-Desire-Action). Typically for a relationship to “happen”, you need a minimum of D from at least one of the parties, and a minimum of I from the other party. The normal arranged marriage process, however, assumes that an I-I is a sufficient condition for a sufficient lifelong relationship, and don’t give enough time and space for people to check if D is there. Hence the disasters. Hence the tilt towards the CMPs.

Arranged Scissors 1 – The Common Minimum Programme

Arranged Scissors 2

Arranged Scissors 3 – Due Diligence

Arranged Scissors 4 – Dear Cesare

Stud and Fighter Instructions

My apologies for the third S&F post in four days. However, this blog represents an impression of the flow of thought through my head, and if I try to time my thoughts to suit readers’ interests and variety, I’m afraid I may not be doing a very good job.

I came across this funda in one of the “sub-plots” of Richard Dawkins’s The God Delusion, which I finished reading two days back. Actually, there is another post about the main plot of that book that I want to write, but I suppose I’ll write that some other day, maybe over this weekend. So Dawkins, in some part of the book talks about two different ways of giving instructions. And thinking about it, I think it can be fit into the stud and fighter theory.

I must admit I’ve forgotten what Dawkins used this argument for, but he talks about how a carpenter teaches his apprentice. According to Dawkins, the carpenter gives instructions such as “drive the nail into the wood until the head is firmly embedded” and contrasts it to instructions which say “hold the nail in your left hand and hit it on the head with a hammer held in the right hand exactly ten times”. By giving instructions in the former way, Dawkins argues, there is less chance of the apprentice making a mistake. However, in case the apprentice does err, it is likely to be a significantly large error. On the other hand, with the latter kind of instructions, chance of error is higher but errors are likely to be smaller.

A set of “stud instructions” typically tell the recipient “what to do”. It is typically not too specific, and lists out a series of fairly unambiguous steps. The way in which each of these smaller steps is to be accomplished is left to the recipient of the instructions. Hence, given that each instruction is fairly clear and unambiguous, it is unlikely that the recipient of the instructions will implement any of these instructions imperfectly. What is more likely is that he goes completely wrong on one step, maybe completely missing it or horribly misunderstanding it.

“Fighter instructions”, on the other hand, go deep into the details and tell the recipient not only what to do but also how to do what to do. These instructions will go down to much finer detail than stud instructions, and leave nothing to the reasoning of the recipient. Obviously the number of steps detailed here to do a particular piece of work will be significantly larger than the number of steps that a set of stud instructions. Now, the probability that the recipient of these instructions is likely to make a mistake is much larger, though the damage done will be much smaller, since the error would only be in a small part of the process.

Dawkins went on to give a better example than the carpenter one – consider an origami model of a boat on one hand, and a drawing of a boat on the other. Origami gives a set of precise and discrete instructions. Drawing is as good as a set of “continuous instructions”. Dawkins talks about experiments where kids are made to play a version of “chinese whispers” using the origami and the drawing. I won’t go into the details here but the argument is that the stud instructions are much easier to pass on, and the probability of the tenth kid in line producing a correct model is really high – while in case of a drawing, there is a small distortion at each and every step, so each final model is flawed.

Stud and fighter instructions have their own set of advantages and disadvantages. Fighter instructions require much more supervision than do stud instructions. Stud instructions enable the recipient to bring in his own studness into the process and possibly optimize one or more of the sub-processes. Fighter instruction sets are so-finegrained that it is impossible for the recipient to innovate or optimize in every way. To receive a set of stud instructions, the recipient may need to have certain prior domain knowledge, or a certain level of intelligence. This is much more relaxed in case of fighter instructions.

I personally don’t like supervising people and hence prefer to give out stud instructions whenever I need to get some work done. However, there was one recent case where I was forced to do the opposite. There was this IT guy at my company on contract and I was supposed to get a piece of code written from him before his contract expired. Given the short time lines in question, and given that he didn’t have too much of a clue of the big picture, I was forced to act micro and give him a set of fighter instructions. He has ended up doing precisely what I asked him to do, the only problem being that he has  written code in an extremely inflexible and non-scalable manner and I might have to duplicate his effort since this bit now needs generalization.

I have noticed that a large majority of people, when they have to give out instructions spell it out in the fighter manner. With a large number of micro steps rather than a small number of bigger steps. And until the recipient of the instructions has got enough fundaes to consolidate the set of micro-instructions he has received into a natural set of bigger chunks, it is unlikely that he will either be very efficient or that he will produce stuff that will be flexible. It might also be the case that a large number of people don’t want to let go of “control” and are hence loathe to give out stud instructions.

In the general case, however, my recommendation would be to give stud instructions, but have a set of fighter instructions ready in case the recipient of the instructionss wants things to be more specific.

Preliminary reading on studs and fighters theory:

Studs and Fighters

Extending the studs and fighters theory

Fighter Batsmen and Stud Bowlers

Insight of the day: Batting is inherently fighter and bowling is inherently stud. Of course there are severral stud batsmen (eg. Sehwag) and fighter bowlers (eg. Giles) but if you look at it broadly – a batsman needs to get it right every ball, while a bowler needs only one ball to succeed.

The fundamental idea is that bowling success can be more lumpy than batting success – for example the maximum that a batsman can do if he has one great over is to score 36 runs – whcih in the context of the average game won’t amount to much. However, if a bowler has one great over and picks up six wickets, the impact is tremendous.

The bowler can afford to be much more inconsistent than the batsman. He might get a few balls wrong, but he can suddenly make an impact on the game. For a batsman to have a significant impact, however, he should be able to carry it on for a significant amount of time. An “impulse”  (a large force acting for a small time period) will do the batting team no good, while it can be a tremendous boost for the bowling team. On the other hand, steady unimaginative play by the batsman is good enough, while a bowler needs to necessarily show patches of spectacularity to have an impact.

Hence, batting is fighter and bowling is stud.

However, what the advent of one day cricket has done is to invert this. By limiting the number of overs, and creating conditions where a team need not be bowled out, it has turned things upside down. Of course, a stud performance by a bowler (say a hat-trick) can have a significant impact on the game, but inconsistent and wayward bowling is likely to cost the bowling team significantly more than it does in Test cricket.

Similarly, with the game getting shorter, an impulse by the batsman (say a quick 40 by Sehwag) has a much larger impact on the game than it does in Test cricket. And on the other hand, dour batting  – which is so useful in Tests – may actually be a liability in ODIs. Similarly the mantra for bowlers has become containment, and thus fighterness in bowlers has a greater impact – and so people now do respect bowlers who can bowl long spells without taking wickets, but just containing.

Remember that even now, to succeed in Test cricket, you need to have the correct characteristic – Sehwag’s batting might appear stud and risky, but he has the ability to play really long innings which is why he is a really good Test batsman. If he didn’t have the “longevity gene”, he would’ve still remained a one-day wonder. Yes – now teams do pick a fourth bowler to do the “holding role” – keeping one end tight while others attack. Still, the holding guy needs to have some ability to pick up wickets by himself.

Preliminary reading on studs and fighters theory:

Studs and Fighters

Extending the studs and fighters theory

Fighterization of Carnatic music

Over the last few weeks, I’ve been writing a few essays on certain extensions of the studs-and-fighters theory. For example, I had written about how after a while, every profession gets “fighterized” so as to enable a larger set of people to undertake that profession. Then, I had written about processes and about how most of them are idiosyncratic ways of work for some “stud” and that most of them haven’t been originally designed to be general processes.

I was reminded of these when I was reading through Guitar Prasanna’s interview in the New Sunday Express. A couple of excerpts:

“Jazz is constantly evolving, while Carnatic music is static. That is the reason Carnatic music is in such a pathetic state today.” His point is simply that Carnatic musicians get caught up in expressing everything except themselves. “There are very few who play in order to express their personality. We don’t have radicals like Balamuralikrishna or GN Balasubramaniam or ‘Veena’ Balachandar anymore. Carnatic music was founded on the basis of bold innovators, dynamic thinkers, visionaries like Thyagaraja and Dikshitar and Syama Sastri.” And to listen to Prasanna, all the musical thinking today is done within the safe confines of an ironbound box.

And coming to the process bit,

“Everyone follows the Ariyakudi kutcheri format, which he formulated for reasons that suited him. He wanted to clear his throat by starting with a varnam. But I don’t have to warm up my throat. I only use my fingers.” During the last couple of seasons, therefore, these fingers opted to delineate some of Prasanna’s own compositions from Electric Ganesha Land, his Carnatic-rock tribute to Jimi Hendrix. “And I didn’t play a single tukkada.”

So the current format of a Carnatic concert was not designed to be the general concert format. It was simply the one that suited Ariyakudi Ramanuja Iyengar the most, and people have simply ended up copying him (even though they may not have the same requirements) and his format has ended up as a “process”.

Now the thing with Carnatic music is that there is constant pressure on performers not to “sell out”. It is as if there is a union in this industry, and the union has defined a certain set of standards, and if anyone in the industry doesn’t conform to those standards, he is decreed as having “sold out” or they simply say that what he is playing is “not Carnatic music”. I wonder what can be done to bring back the same level of innovation back into Carnatic music.

The problem with Carnatic music is that as soon as somone starts doing things differently to the way they have been done, they lose the support of the rest of the industry, and given how small the industry is (compared to other genres of music), this industry relies heavily on I-scratch-your-back-you-scratch-mine kind of arrangements – in terms of concert invitations, accompaniments, students, etc. What this means is that as soon as a performer wants to innovate (and thus “leave the genre”) he better find enough support for his “new system” to function completely independently of the existing system and infrastructure (this is stretching it a lot but it’s somewhat like ICL).

There have been a number of Carnatic-based musicians who have been bold enough to innovate, change the nature of their concerts, get in different influences, etc. Some of them have succeeded in getting in new audiences for their music, but still this new-found audience hasn’t been enough for them to inspire too many others to take their path. Another problem here is the clear distinction of genres. Going back to the interview

“In the US, performances aren’t advertised as ‘a jazz concert by Wayne Shorter,’ or ‘a classical concert by Elliot Carter.’ They merely say: A concert by Wayne Shorter or Elliot Carter.’ It’s the artist who’s the draw – and besides, everyone knows Wayne Shorter plays jazz.” But here, come December, the ads admonish: A Carnatic concert by Prasanna. “It indirectly tells me to be only one part of me. I’ve done that for many years, but today I’ve come to a stage where I want my audience to connect to me through my entire being. I still use the mridangam and the ghatam – but I don’t want to define my concert as Carnatic.”

It is this clear distinction of genre that is again a hindrance to integration of carnatic-based music into mainstream Carnatic music. Of course, Carnatic musicians “belonging to the union” are well-justified in keeping the genre-distinction strict, for it helps them to keep their own audience. The question is what someone who wants to bring in more influences into his music must do.

I wonder if there is a way in which studness can be brought back into mainstream Carnatic music. For now, the only hope is for established players to diversify their stuff after their careers have been well-established – but given that their career has been established on a base of conformity, this is not going to be very common. People will need to figure out how they can bring in more innovation into the system and still remain part of the “genre”.

Why is Ten Sports sitting on so many rights?

I wanted to stay up last night. I wanted to stay up and watch the WI-Eng match till the very end. Waking up this morning and checking the scorecard, it seems like it was a really good match. And Fidel Edwards seems to have become a last-day-shutdown specialist. This is the second time this series he’s hung on. And he’d done so once before against India at ARG.

There was another reason I wanted to stay up last night. I wanted to watch Liverpool play Real Madrid. I woke up this morning and saw that it was an amazing game, too. Looking through the Guardian Football site (btw, Advani seems to be advertising heavily on that site; it’s a pity he never advertises here on my site) I noticed that Chelski-Juve was also a strong game, despite the result. Another reason I would’ve wanted to stay up last night. For the record, I slept at 12:10. Tea-time in the Test match, and before either of the football games had started.

Ten Sports seems to have bitten off more than it can chew. It seems to own the rights to telecast too many different things. I think I have raised this point once earlier, but it pzzles me as to what Ten Sports is trying to achieve by getting rights to telecast so many things, most of which are happening at the same time. For example, over the last couple of weeks I’ve been unable to watch the first hour of WI-Eng even if I’d wanted to, because it was overlapping with the last hour of SA-Aus, which was being telecast at the same time.

The reason I slept off early last night was because I didn’t have the option to watch what I wanted. All the three games that I’d’ve been reasonably interested in were supposed to be on Ten Sports (Zee Sports doesn’t count since Tata Sky doesn’t offer that), and I  realized that I’d be forced to watch what the guys at the Taj Entertainment Network would want me to watch. Denied the option to choose what I wanted to watch, I went to bed.

It puzzles me that Ten Sports isn’t subletting its contracts. Devoid of anything decent to show, I suppose that ESPN or NEO would’ve only been too happy to acquire the rights to telecast last night’s Liv-Real game by paying a fee to Ten Sports. And it would’ve unlocked value at the hands of the remote-holder. Ten Sports need not let go of the rights to show all the games. All they need to do is to sell the “out of money options” – the rights to the game which they won’t be able to telecast anyway.

Now, the problem will be if accounting for all costs, no options are out of money. For example, you know you won’t be able to show Liv-Real. But you think that the loss of brand equity of your channel would exceed the money you’d gain by selling this option to another willing channel. The viewers are the only losers at this game, but I don’t know what can be done. After all, viewers  are way too dispersed in order for them to take any kind of action.

Extending this question, what can a sports body do to prevent a bidder from acquiring rights to telecast and then mess up the telecast (or not telecast it at all) ? After all, the sports body is out there to make as much money as possible from the TV rights, and they need to ensure significant investment into broadcasting by the broadcasters, so the “i’ll give rights to only those channels that are in the interest of the people” model won’t work.

One option would be to sell the rights to two channels in each market. But given that broadcast is a natural monopoly, the sports body will not be able to make as much by selling to two bidders as it can by selling to one bidder. Is there any other solution that you can think of? If yes, unleash.

Car Ownership

People, especially in the US, make a big deal about home ownership. In fact a large part of the current economic meltdown has its roots in the American craze for home ownership. Fannie and Freddie were created to help home loans become cheaper, then there was the CDO wave. Then came subprime. NINJA (no income no job amortized). All that. Boom. Bust. Jai.

A related concept that no one seems to talk about is car ownership. They say that the safety of a neighbourhood goes up if the proportion of owner-occupied homes goes up. And this is the underlying theory behind most of the home ownership craze.

|||ly, road safety is directly proportional to the proportion of owner-driven vehicles on the road. Take Bangalore for example. Till the late 90s, the traffic there was excellent and well-behaved. Some roads were already clogged, yes. But drivers were in general very well behaved. And the reason behind that was that most people owned their bikes and cars. They had a greater incentive to make sure that there was no damage done to their vehicles nad drove more carefully.

Yes, personal safety also plays an impact and is independent of whose vehicle the driver is driving, but I think in the progression of severity of accidents, vehicle safety gets compromised before personal safety. In other words, there is a one-way implication here – if you drive keeping in mind the aim of not damaging your vehicle, it is more likely that you are not going to get injured. The reverse doesn’t necessarily hold. And that is why car ownership is so important.

So what happened in Bangalore in the early 2000s when traffic suddenly became horrible? This thing called BPO happened, which brought with it the mostly chauffeur-driven taxis. Now, on one hand, these guys had perverse incentives as their efficiency was measured on the speed from which they got from point A to point B. Apart from this, most of them were not driving their own vehicles (this was a departure from the earlier wave of taxis and autos, most of which were owner-driven) and so they didn’t care so much about damaging their vehicles, which led them to drive more rashly.

Similar is the case with Delhi, which is known to have always had horrible traffic. Being the political capital, Delhi has always had a reasonably high proportion of chauffeur-driven cars. Which is why, for a long time, its roads have been known to be rasher than roads in other cities. And things still haven’t improved.

The thing with car ownership is that it forms a positive-feedback loop. Suppose the number of chauffeur-driven cars goes up. Then, the traffic in general becomes more rasher. And driving becomes more of a headache for you. Which increases your incentive to employ someone to drive your car. Which further pushes up the proportion of chauffeur-driven cars. This is what has happened in Delhi over the last 50 years. This is what has happened in Bangalore over the last 10 years.

In order to make our streets safer, we need to incentivize people to drive their own cars and bikes (one clarification – by own, I mean either your own or something that belongs to close family or friends; in both cases, incentive to keep vehicle safe is high). If I’m not wrong, people can claim tax exemption against the salaries they pay their driver. This needs to go first. Next, insurance companies need to have different levels of payout for self-driven and driver-driven accidents (I know this is going to be hard to be implement).

Yes, this might increase unemployment since driving other people’s vehicles is a major occupation nowadays. But is greater unemployment too high a price in order to ensure greater safety? (ok I can quickly think of one counterargument for this – if people become unemployed, the chances they’ll become goons rises, which makes society in general less safe)

Sit down behind the wheel, and be counted. Say no to drivers. Drive your own car. It is in your own, your car’s , other people’s and other people’s cars’ interest. You don’t need to be driven. You need to be in the driver’s seat.

Process

A couple of days back, I was debugging some code. And yes, for those of you who didn’t know, coding is a part of my job. I used to have this theory that whatever job you take, there is some part of it that is going to be boring. Or to put it in the immortal words of a brilliant co-intern at JP Morgan “chootiya kaam”. And in my job, the chootiya part of the kaam is coding. That doesn’t mean that I’m not enjoying it, though. In fact, for the first time in nine years (note that this takes me to a time before I’d started my BTech in Computer Science) I’m enjoying coding.

Coming back, I was debugging my code yesterday. It was one of those impossible bugs. One of those cases where you had no clue why things were going wrong. So I started off by looking at the log files. All clean, and no bugs located. While I was going through them, I got this idea that the strategy sheet might offer some clue as to why things aren’t doing well. Half the problem got diagnosed when I was looking at the strategy sheet. Some problem with cash management.

And when I thought looking at the trades might help. The bug was presently discovered. And then it hit me – that I’d unwittingly followed what seems like a “process”. Everything that I did had been guided by insight and instinct. Yet, the steps that I followed – 1. look at the logs; 2. look at the strategy sheet ; 3. look at the trades – seemed so much a preset process. It seemed to be like one of those things that I’d just ended up reading in some manual and following.

I realize that most “standard processes” that are followed by  various people in various places are stuff that were initially not meant to be processes. They were just an imprint of somone’s train of insights. It was as if someone had a series of insights that led to a solution to whta might have been a difficult problem. And then, he realized that this kind of a process could be followed to deal with all such similar problems. And so he wrote down the process in a book and taught a set of people to implement them. The field thus got “fighterized“.

The argument I’m trying to make here is that a large number of so-called “standard processes” are just an imprint of someone’s insight. They just happened to get into place because the inventor noticed this pattern in a bunch of things that he was doing. They need not be the best way of doing what is supposed to be done. Maybe there isn’t even a single best way of doing it that might work every time.

People who are likely to have worked on processes later in their life cycle are likely to have been people who are process-oriented themselves, and given how these kind of people work, it would have been likely that they would have resisted changes that could make the process worse in the short term. They are more likely to have been incremental in their approach. With a succession of such people working on improving the process, the process of refining the process would’ve ended up taking a hill-climbing algorithm and is likely to have ended up in a local maximum.

Once again, the large changes to the process would’ve happened when someone who was willing to take a large step backward worked on them, and it is again likely that such a person would be driven more by insight rather than by process.

My hypothesis is that most processes are likely to have been largely defined by people who are themselves not very process-oriented, and who thus will expect a certain level of insight and discretion on the part of the person implementing the process. And one needs to keep this in mind while following processes. That it would be good if one were to take a critical view of every process being used, and not be afraid to take a backward step or two in process development in order to achieve large-scale improvements.

Arranged Scissors 3 – Due Diligence

One of the most important parts of the arranged marriage process is due diligence. This is done at various levels.  First there is the parental due diligence – and the first thing that is done is to check if the counterparty’s parents and other close relatives are financially sound. Then there is a check run on the counterparty’s siblings and cousins – to make sure that moral fibre is of the highest quality. And last but not the least, there is personal DD, which is the most interesting.

Of particular interest is the counterparty’s past affairs. This wasn’t much in the limelight till about 10 years back when there was a case where a girl got her arranged fiance murdered since she wanted to marry her boyfriend. After that, people who had so far been in denial regarding people’s boyfriends and girlfriends woke up to the fact that they needed to check if the other party was single as claimed. Nowadays, people go great lengths in order to check this.

Last month I received a call from my friend who told me that one of his friends was “in the market” and was in the process of checking out an acquaintance of mine. So this friend asked me to do a background check on this acquaintance. And I called up one friend who called up another friend who confirmed that this girl was indeed very “decent” (at least that was the message I got- considering that there were two channels of communication before me, I don’t know what the actual message was) and I propagaed it (I promise I didn’t distort it).

Then, there is this uncle who is well-connected. Ok I’m digressing a bit – this is not about arranged marriage, but since we are on the topic of due diligence, this example deserves merit. So this uncle who is well connected wanted to do a background check on his daughter’s boyfriend. Not knowing any other common link, he did what he knew well – pulled strings. The boy used to work for a fairly large IT company and my uncle managed to get in touch with the boy’s HR director and got confidential character files pulled out in order to confirm that his daughter had indeed chosen a decent guy.

One other reason why due diligence may have in fact become easier is because now people post considerable amount of information online. A combination of orkut, facebook, linked-in, blog and twitter profiles is enough to determine enough about a person’s character, I think. And most people (at least in the market segment that I’m in) will have at least one of these. So all you need to do is to find someone who has access to this person’s orkut/facebook profiles and you are through. In fact, I’m planning to add my facebook, twitter, blog and linkedin links to my email signature when I write “expression of interest”/”expression of contact” mails (more about those mails in another post), thus saving the counterparty valuable time and money she might have otherwise spent on due diligence.

The problem with such widespread due diligence is that you need to keep people who you don’t like in your good books. Becauase due diligence works on a “no second chance” principle. Most people collect data from a number of sources. And if at least one of those sources says “indecent” then jai only. Death only are there for inherently unpopular people like me (i’ve recently discovered that I’m a hard person to like; and it takes people considerable effort to start liking me). The fact that I’ve one time or the other ended up pissing off at least half my extended family makes me wonder if I should exit this market and go back to the old-fashioned way of trying to find someone for myself by myself. That much said, I think I’ve applied enough maska on extended family members who I think are well-connected.

I think if this whole due diligence process gets documented well, then it could make for some interesting social network analysis. How does someone try to find someone who might know you? What is the average number of steps that one needs to follow in order to find someone who knows this counterparty? What kind of people are likely to be more involved in writing due diligence reports – people who are very well connected or the quiet types? Does an increased online presence have any effect on the amount of due diligence that various counterparties do?

I don’t know how one can find good data for this.

Earlier:

Arranged Scissors 1 – The Common Minimum Programme

Arranged Scissors 2