Between Suits and Geeks

So you have suits and you have geeks. The problem with me is that I’m neither. I lie somewhere in between. So when I’m in the company of suits, I look like a geek, and in the company of geeks I look like a suit.

Problem is that suits don’t understand geeky stuff, or tend to get intimidated, or expect me to do magic. Geeks are usually dismissive of suity stuff, saying it’s all “globe” or “pfaff”. They think they are the masters of the universe and suits are dumb.

So. Suits to the left of me, and geeks to my right. Here I am, stuck in the middle with you

More on consulting partners

I’d written in an earlier post that consulting firms remain young nd dynamic by periodically promoting new people to partnership, and they in their quest to develop new markets and establish themselves, take on risks which can prove useful to underlings who now have a better chance to make a mark and establish themselves.

However, as I’d once experienced a long time back, there can be a major downside to this. The new partners, in their quest to establish themselves, can sometimes be too eager in the commitments they make to the clients. They are prone to promising way more than their team can logically deliver, and that contributes to putting additional and unnecessary pressure on the people working for them.

Nothing earthshattering, but thought I should mention this here for the sake of completeness, so that I don’t mislead you with my conclusions.

Methods of Negotiations

There are fundamentally two ways in which you can negotiate a price. You can either bargain or set a fixed price. Bargaining induces temporary transaction costs – you might end up fighting even, as you are trying to negotiate. But in the process you and the counterparty are giving each other complete information of what you are thinking, and at every step in the process, there is some new information that is going into the price. Finally, if you do manage to strike a deal, it will turn out to be one that both of you like (ok I guess that’s a tautology). Even when there is no deal, you know you at least tried.

In a fixed price environment, on the other hand, you need to take into consideration what the other person thinks the price should be. There’s a fair bit of game theory involved and you constantly need to be guessing, about what the other person might be thinking, and probably adjust your price accordingly. There is no information flow during the course of the deal, and that can severely affect the chances of a deal happening. The consequences in terms of mental strain could be enormous in case you are really keen that the deal goes through.

Some people find the fixed price environment romantic. They think it’s romantic that one can think exactly on behalf of the counterparty and offer them a fair deal. What they fail to discount is the amount of thought process and guessing that actually goes in to the process of determining the “fair deal”. What they discount is the disappointment that has occurred in the past when they’ve been offered an unfair deal, and can do nothing about it because the price is fixed. But I guess that’s the deal about romance – you remember all the nice parts and ignore that similar conditions could lead to not-so-nice outcomes.

Bargaining, on the other hand has none of this romance. It involves short-term costs, fights even. But that’s the best way to go about it if you are keen on striking a deal. Unfortunately the romantics think it’s too unromantic (guess it’s because it’s too practical) and think that if you want a high probability of a deal, you should be willing to offer a fixed price. And the fight continues.. Or maybe not – it could even be a “take it or leave it” thing.

On Running a Consulting Firm

So most of the consulting firms are run as partnerships (as you might have already figured out). There was an experiment in the late 90s where a then leading firm was bought over by an IT company, and that saw stagnation for the next few years until the consultants did a “management buy out” in order to rid themselves of the IT company’s controls. By then, though, valuable time was lost, and last I heard this company was severely lagging its peers in terms of reputation, among other things.

As I had mentioned in the earlier post, the rut sets in once partners reach “steady state”, where they have an established set of relationships that they milk to get more business. And as I mentioned, it’s hard to get out of this rut, until employees start leaving protesting the poor quality of work, and lack of opportunities to make it big. And that starts sending the firm into a downward spiral. So what is it that the firms must do, in order to keep themselves dynamic, and not get into this kind of a rut?

The answer is something that is practiced by most leading consulting firms. Every few months or a year, these firms add to the partnership pool, mostly by promoting from within their ranks. Once thus promoted, it is the new partner’s responsibility to expand and generate new business for the firm, and he is not able to piggyback on the relationships established by the established partners. And thus, in his process to expand and get himself established, he has an incentive to take more risks. And take on projects with long-out-of-the-money option kind of payoffs.

Regular promotions to the partnership level means that there is always a bunch of partners who are thus taking risks, and that keeps the firm dynamic. I don’t know how well this works in practice, but in theory at least, this helps firms from getting into stagnation. That this is the model followed by most leading management consulting firms indicates that this is probably an appropriate approach.

So, if you think your consulting partnership is stagnating, get in more partners. Promote. Or make way. And keep the group dynamic and a great place to work.

Models

This is my first ever handwritten post. Wrote this using a Natraj 621 pencil in a notebook while involved in an otherwise painful activity for which I thankfully didn’t have to pay much attention to. I’m now typing it out verbatim from what I’d written. There might be inaccuracies because I have a lousy handwriting. I begin

People like models. People like models because it gives them a feeling of being in control. When you observe a completely random phenomenon, financial or otherwise, it causes a feeling of unease. You feel uncomfortable that there is something that is beyond the realm of your understanding, which is inherently uncontrollable. And so, in order to get a better handle of what is happening, you resort to a model.

The basic feature of models is that they need not be exact. They need not be precise. They are basically a broad representation of what is actually happening, in a form that is easily understood. As I explained above, the objective is to describe and understand something that we weren’t able to fundamentally comprehend.

All this is okay but the problem starts when we ignore the assumptions that were made while building the model, and instead treat the model as completely representative of the phenomenon it is supposed to represent. While this may allow us to build on these models using easily tractable and precise mathematics, what this leads to is that a lot of the information that went into the initial formulation is lost.

Mathematicians are known for their affinity towards precision and rigour. They like to have things precisely defined, and measurable. You are likely to find them going into a tizzy when faced with something “grey”, or something not precisely measurable. Faced with a problem, the first thing the mathematician will want to do is to define it precisely, and eliminate as much of the greyness as possible. What they ideally like is a model.

From the point of view of the mathematician, with his fondness for precision, it makes complete sense to assume that the model is precise and complete. This allows them to bringing all their beautiful math without dealing with ugly “greyness”. Actual phenomena are now irrelevant.The model reigns supreme.

Now you can imagine what happens when you put a bunch of mathematically minded people on this kind of a problem. And maybe even create an organization full of them. I guess it is not hard to guess what happens here – with a bunch of similar thinking people, their thinking becomes the orthodoxy. Their thinking becomes fact. Models reign supreme. The actual phenomenon becomes a four-letter word. And this kind of thinking gets propagated.

Soon the people fail to  see beyond the models. They refuse to accept that the phenomenon cannot obey their models. The model, they think, should drive the phenomenon, rather than the other way around. The tails wagging the dog, basically.

I’m not going into the specifics here, but this might give you an idea as to why the financial crisis happened. This might give you an insight into why obvious mistakes were made, even when the incentives were loaded in favour of the bankers getting it right. This might give you an insight as to why internal models in Moody’s even assumed that housing prices can never decrease.

I think there is a lot more that can be explained due to this love for models and ignorance of phenomena. I’ll leave them as an exercise to the reader.

Apart from commenting about the content of this post, I also want your feedback on how I write when I write with pencil-on-paper, rather than on a computer.

 


Hottie or cutie?

So if you’re in the “market” (which I got out of close to two years back), it is possible that you might not be able to decide whether to give more importance to a girl’s “hotness” or “cuteness”. If you think about it, though they both contribute to the girl’s general beauty and physical attractiveness, they are orthogonal concepts. So should you go for the hottie or the cutie?

Based on careful analysis, which has been approved by the very hot wife, I hereby declare that given this dilemma, you should go for the hottie. The reason is simple. Cuteness has everything to do with one’s genes, and little else. You look cute because your parents decided to pass on a set of “good features” to you. It says nothing at all about you, or the kind of person you are. It’s possible with respect to cuteness that one came up with the proverb “appearances are deceptive”.

Hotness, on the other hand, has very little with the “gifts” that you’ve been given by your parents, and everything about how you carry yourself. You appear hot to people not because of the way you look (or the way your “features” are, to use an aunty-ish term), but because of the way you put them to good use. If you’re able to fashion an attractive version of yourself simply by the way you speak and act, you must be very attractive indeed!

So. Dear Bachelors. Take my word. And go for the hottie. And Dear Cuties. This means the bar for you has been set higher. You must carry yourself so well that people can see beyond your inherent cuteness and recognize your hotness.

PS: you might argue that cute long-term-gene-propagating partner => cute kids. But hot long-term-gene-propagating-partner => excellent trainer for kids to make them hot. Extend the argument in this post, and you know what’s better for you and your genes

The Impact of Wall Street on Grad School

I don’t need to be an insider to tell you that Wall Street employs lots of PhDs. PhDs of various denominations, but mostly those with backgrounds in Math, Physics and Engineering are employed by various Wall Street firms by the thousand. I don’t think too many of them exactly work on the kind of stuff that they were doing in grad school, but certain general skills that they pick up and hone through their multiple years in grad school are found extremely useful by banks.

So while scores of older scientists and economists and policymakers lament the “loss” of so many bright minds to science, has anyone at all considered the reverse possibility? Of the impact that Wall Street has had on grad schools in the US?

One thing you need to face is that there are not a lot of academic jobs going around. The number of people finishing with PhDs each year is far more than the number of academic jobs that open up each year. I’m mostly talking about “assistant professor” kind of jobs here, and assuming that becoming a post-doc just delays your entry into the job market rather than removing you from the market altogether.

In certain fields such as engineering, there are plenty of jobs in the industry for PhDs who don’t get academic jobs, for whatever reason. Given this, it is “cheaper” to do a PhD in these subjects, since it is very likely that you will end up with a “good job”. Hence, there is more incentive to do a PhD in subjects like this, and universities usually never have a problem in finding suitable candidates for their PhD programs. However, there is no such cushion in the pure sciences (math/physics). There are few “industry employers” who take on the slack after all the academic positions have been filled up. And that is where Wall Street steps in.

The presence of Wall street jobs offers a good backstop to potential Math and Physics PhD candidates. If they aren’t able to do the research that they so cherish, they needn’t despair since there exists a career path which will enable them to make lots of money. And knowing the existence of this career option means more people will be willing to take the risk of doing a PhD in these subjects (since the worst case isn’t so bad now). Which in turn enhances the candidate pool available to grad schools.

So even if you were to believe that complex derivatives are financial “weapons of mass destruction”, there is reason for them to exist, to encourage the financial sector to pick up PhDs. For if PhDs were kept out of these jobs, it is real academic research in “real subjects” such as the pure sciences that will suffer. By picking up PhDs in large numbers, the financial sector is making its own little contribution to research in pure sciences.

Fractal life

Recently I finished reading Mandelbrot’s The (mis)Behaviour of Markets for the second time. Fantastic book. I think it is a must read for people who are interested in financial markets, and especially for those who work in capital markets. While it stays away from equations and “math”, and prefers to use pictures (or cartoons) to illustrate and show concepts (a method I definitely prefer to obscure math), it does raise a lot of very interesting fundaas.

So last week I was feeling stressed out. I realized that I had worked too hard on Wednesday and Thursday hence I got stressed out on Friday. A couple of months back, I took a couple of days of medical leave because I was stressed out. I reasoned that was because I’d pushed myself too hard the earlier two weeks. And thinking about all this today, I thought the incidence of stress has gone up over the last couple of months. This, I reasoned to pushing myself excessively for over a year now. And if I were to analyze my today’s work, I could probably say that I pushed myself too hard in the afternoon and hence got stressed out in the evening.

Same pattern, you see. At different scales.You get the drift, I guess. And stress is just an example I took. If I think about how my louvvu for my wife has evolved, again same pattern. There is a “global pattern”, and that same “global pattern” repeats itself over shorter intervals over the last two years. Irrespective of the quantum of time I look at, I see that same “global pattern” stretched or compressed to the appropriate time scale. In other words, love is also a fractal.

You can see fractals all around you. You can see self-similarity everywhere. And yet, even when you have small samples. you instinctively try to model it as a normal distribution. Without realizing that the “normal” distribution in life is the Power law.

Managing stud work

I begin this post with an apology. About two years back I’d promised that I won’t write any more on Studs and Fighters on this blog, and I’ll save all that for my forthcoming book. Unfortunately, since then I’ve managed not more than one page of my book, and that too has been in the last couple of weeks. I realize that by not writing about studs and fighters here, I’m losing that perspective of thought entirely, because of which I’ve not been able to write my book.

So, Chom (a friend) raised an important point during a discussion earlier today. He said that people who are studs, after they become “managers” (in which case their job is solely to manage other people. Think of someone like a partner in a consulting firm), start angling for more fighter work for their team.  That they seem to forget all their studness, and assume that all the people they manage are fighters.

I had argued earlier that once the partner of a consulting firm stops doing day-to-day work, the quality of work at the firm suffers. This post is an extension of that. So what Chom says inherently makes sense. Here’s why.

Stud work is risky. There is a good probability that it may not be completed. So when your target changes from the “total impact of work done” to “number of pieces of work successfully completed” the whole equation changes. You are not looking for those “big wins” from your team, any more. What you need from your team is a high rate of delivery, and a large number of projects that are completed. If you get big wins, that is just a bonus. But all you care for now is the number of wins.

So you start taking on more fighter work, and letting go of stud work. After all, it is now rational for you to do that. Your own working style can sit aside.

Comparative advantage and competitive advantage

So there are two reasons why you could be employed. Comparative advantage and competitive advantage. Let me explain.

In international trade, there is a concept called “law of comparative advantage“. Let me explain with the classical (and simple) example. Robinson Crusoe is marooned on an island with Friday. Now, let us assume there are two productive activities on the island – catching fish and cutting wood. Now, Crusoe can catch 10 fish an hour, while Friday can catch 5. On the other hand, Crusoe can cut 3 trees an hour, while Friday can cut 2. Clearly Crusoe “dominates” Friday, and the latter is much more inefficient. So does that mean that Crusoe can just have Friday for dinner one day?

While the intuitive answer might be a “yes”, the law of comparative advantage shows otherwise. While Friday might be inferior to Crusoe in both activities, he is “less worse off” at chopping trees than he is at catching fish. For example, let us say that if left to himself, Crusoe would spend 3 hours fishing and 2 hours chopping wood every day. That would produce 30 fish and 6 trees of wood.

Now, if Crusoe were to spend all his 5 work hours exclusively catching fish, he will have 50 fish and no wood. He can trade the extra 20 fish for 8 logs of wood from Friday (Friday demands 5 fish for every 2 logs of wood, since that’s his opportunity cost). So net-net Crusoe is better off by 2 logs of wood. The trade similarly leaves Friday also better off (compared to the situation if he were alone on the island). Now you see why Friday keeps his job.

So in a “comparative advantage” job, you keep the job only because you make it easier for one or more colleagues to do more. You are clearly inferior to these colleagues in all the “components” of your job, but you don’t get fired only because you increase their productivity. You become the Friday to their Crusoe.

On the other hand, you can keep a job for “competitive advantage“. You are paid because there are one or more skills that the job demands in which you are better than your colleagues. You have a “competitive advantage” in those skills, and that is what you are paid for. Here you can expect to be treated better than your comparative advantage colleague would. You can even expect for some of your “comparative advantage” colleagues to be assigned to you to take your load off on those tasks you don’t enjoy a competitive advantage in. And again I’m not saying you need to “dominate” your colleagues.  All you need is one “axis” along which you are clearly superior. And you’ll get the “competitive” treatment.

Pause for a moment and ask yourself why your job exists. Check if you work because you have a competitive advantage, or if it is merely because of the “comparative advantage” – that your presence frees up time for the more efficient people. If your job belongs to the latter category, I think you have reason to be more worried.