One of the advantages of being jobless is that though you’re poor in terms of money, you’re rich in time. So you have all the time you want to do things that give you random kicks, such as riding the new Bangalore metro on the second day of operation. The reason I chose to go today was that I had to anyway go to the MG Road area on some work, but also that the second day is a good time to see things early, while not getting caught in a mad rush. My decision to go today was reinforced by a report in today’s paper that while there was much clamouring to get on to the first train yesterday, the second train was half-empty.
The supposedly showpiece MG Road station is not yet complete. You still can’t get to the station from the Plaza theater side, which is the “logical” side to get in if you’ve come to MG Road for shopping or generally hanging out, or even if your office is there. You need to cross over to the parade ground side at the Cauvery signal and then make your way through some narrow barricades before you get to the entrance. You get frisked at the entrance (this might end up being a bottleneck) after which you get to buy tickets. There was a queue of about 10 people when I got there.
There is still scope for the ticket staff to become more efficient, and for people to learn to carry exact change (especially given that you have tickets for Rs. 12, Rs. 14, etc). However, I would imagine that in the long term, most people would end up using a travel card, so the pressure on the counters may actually decrease. One disappointing thing was that they didn’t sell return tickets. I would have to stand in queue again at Indiranagar.
You have escalators only for going up, and you have to take the stairs when you exit the station. I don’t know if this is a method to cut costs or lead-time, but it would be a letdown if you had to take the stairs down each time, especially since the stairs were a major bottleneck in exiting the station when I disembarked from MG Road on the return journey. Another bottleneck while exiting at MG Road was the turnstiles. On your way in, the ticket booths are the bottlenecks so the turnstiles are free. Not so on the way out. However, I don’t see much scope for putting more turnstiles there so I don’t know how the metro will cope with increased demand.
The train is quite small (3 bogies long) but I’m told it’ll be increased to 6 soon. Maybe the train wasn’t as full as expected but I found the temperature in the train too cold on the way to Indiranagar (it was ok on the return journey when the train was full). The indiranagar station was incredibly convenient and not crowded at all. Entry, exit, ticket purchase and turnstiles were all extremely smooth, and the view from the station platform is stunning, especially towards the ulsoor side. Speaking of views from trains, the metro has now given scope for a new set of hoardings for the city. These hoardings can be put up at the “metro level” along the metro line. I’d be surprised if no businessman were to take this opportunity.
The train itself doesn’t move too fast, especially since there are so many curves on the route. On the straight MG Road stretch, however, the train moves well at a faster rate. The announcements on the train still need some work. The grammar of the Kannada announcements is atrocious, and the funniest bit is when they try and explain “mind the gap” in Kannada and Hindi. The hindi announcements also carry a very strong Kannadiga accent.
There are some other measures that the metro corporation has taken in order to get people acquainted with the metro. There is usually an officer standing at the turnstiles who tells you how you should swipe (on entry) or deposit (on exit) your token. Then, there are security guards at the platform itself who make sure passengers are standing back when the trains arrive, and that they are not blocking the doors when it’s closing.
The journey from MG Road to Indiranagar was extremely quick and painless. I believe that the metro has already demonstrated its ability in making the city smaller, and I can now only hope that the full stretch of the metro (including the underground stretch at Majestic) gets completed fast. I can’t wait for the day when I take a short walk to the Jayanagar metro station and do two quick journeys to reach MG Road or Indirangar easily, safely and painlessly.