Working Hours at Work

There are some people in my office (and in every other office that exists) who believe in “face-time”. That they need to be present for a certain number of hours every day at work irrespective of whether there is work to do or not. I find this wasteful, and distasteful. I don’t see why I need to spend time in office if I don’t have any work to do, and I consider time spent in office when I’m not working to be a positive waste of time.

Yes, there are times when I do get sucked in to this face-time crap, and just sit on in office when I don’t have anything to do (either there’s nothing to do, or I’m in such a bad state of mind that I’m unproductive). Sometimes, it does make sense simply for the option value – when you’re sitting there, there’s a chance something might strike you and take you past the mental jam you’re currently caught in. But most of the time, this option is worthless.

So recently I was trying to do an analysis of how I spend time at work, and if I get rid of the unproductive stuff (like random chats with colleagues, random reading, etc.) I can divide my time at work into two important components – times when I’m actually doing work, and times when I’m simply waiting to talk to someone, for their inputs, or comments, or whatever else. And when I did further analysis, I realize that the latter took up more time than the former.

Teamwork, integrated teams, helping each other, regular feedback, all these are important. But at the cost of spending several hours in office without actually doing any work? When you could’ve spent that time at home, doing what you really like to do. Especially when you have been given a Blackberry and so can read the inputs at any point of time? And when you have a mobile phone, and have the luxury of being able to log in to work from home..

Of course, the other side of this is that if you bring your work home, the fine line between work and home disappears. You are now always on call, have to be constantly checking your Blackberry. You think twice about leaving home, and the blackberry and the mobile phone, and going off somewhere. It doesn’t make you feel all that good..

Wondering how I can balance this all out. And spend as little time as I need to in office, while still doing the amount of work that I’m expected to do. I guess I simply need to get practical about this and stop bothering about what other people think about my hours, and all such. As long as I do the work.

Last Thursday, working in one long burst, I finished the work I’d set myself for the day and dashed off an email by 4pm. And then realized that it would be at least another 2-3 hours before I could get a response. And so packed off home, since I had some work there (true to expectations, the replies came in after 7pm). I felt good about leaving office when I knew I wasn’t going to be productive. But then there was this strange guilt that the system puts on you for doing like you please, without regard to the system.

Anyways, I need to be more practical about all this, and screw signaling. And to turn around an old Hutch ad, which says “Blackberry from Hutch, to keep daddy away from office”. I say “Blackberry from Hutch, to keep daddy at work even when he’s away from office”.

Studs and Fighters and Form

It’s been a long time since I wrote about the Studs and Fighters framework. I had overdosed on it a few months back, when I’d put some 3 posts in 4 days or something, but that was when I was hajaar enthu about corporate affairs.

It’s been almost two months since I quit my last job, and in this period, among other things I’ve lost all enthu for anything corporate. I don’t find Dilbert funny anymore. I usually just put well left to the office-politics posts that some of my friends on Google Reader share. And since the S&F theory was mainly meant to deal with corporate situations, that too has gone to the backburner.

I was thinking about Mitchell Johnson’s inclusion in the Aussie team in the Third Test. Given how badly he has been bowling all tour, and given that Stuart Clark hasn’t been bowling badly at all, it seems like a surprising selection. But dig deeper, and employ my favourite framework, and you’ll know why he’s still in the team.

It seems like Johnson is a stud bowler (as I’d remarked earlier, Test match bowling in general is stud). And the theory goes that form matters so much less for the stud. This is mainly because studs are significantly more inconsistent than fighters, which makes forecasting one data point based on historical data a nightmare. This also means that the last few data points say much less about a stud’s next data point than they do for a fighter’s case.

All that a stud needs to do to make amends for his hitherto bad form is to come up with one, or maybe a handful of moments of inspiration/insight. And that can happen any time. In fact, theory says that it is more likely to happen when the stud is defocussed on what needs to be done.

So even in the first couple of Tests, you could see Johnson occasionally coming up with the totally awesome delivery, which would produce wickets. Most of the time he was crap, but the occasional moments of brilliance were enough for him to make an impact. So the thinking in persisting with him is that sooner or later, he will produce enough moments of brilliance in a game that no one will look at all the crap he has bowled, and even that the moments of brilliance can push up his confidence which can lead to less crap.

This kind of thinking doesn’t apply to a traditional fighter, who isn’t capable of that “moment of brilliance”. He usually relies on consistency, and accuracy, and process to do what he needs to do. For the fighter, it has to be a steady rise from one “form situation” to another. And so persisting with the fighter doesn’t make sense. So for example, if Mike Hussey continues batting in the same way as he has been this series, there is a case of sending him to domestic cricket.

The problem with a lot of fighters is that they refuse to acknowledge the existence of studs and treat them too as fighters (on the other hand, most studs understand the existence of fighters). And this treatment of studs (assuming they are fighters) can have disastrous effects.

Randomizing advertisements

This 7.5 minute break in the middle of an IPL innings is a bad idea. The biggest problem is that everyone knows the exact length of the break, and can use it to do stuff – like cook, or clean, or crap, or fag, or maybe watch the Everton-Man U shootout. 7.5 minutes is a lot of ad time, but the problem is that absolutely no one will be watching them. So if you were a smart advertiser, you wouldn’t want to put your ad in that slot – you are better off taking an over break slot.

Now what I propose here is not applicable to cricket – at least I hope it’s not since conventionally you can’t slot ads whenever you want to (Lalit Modi thinks he can change that, though). I don’t know if this concept has already been implemented, and I’d be rather surprised if it hasn’t been. The basic idea is to randomize the length of advertising slots.

So you are watching your favourite soap and there’s a commercial break. And you go off into the kitchen to make a cup of tea. But you don’t really want to miss even a minute of the action, so you’ll go only if you know that the advertisements will go on for two minutes. Historical data tells you that the ads will last for two and a half minutes, and off you go. Now what if suddenly tomorrow there is only twenty seconds of advertisements and you end up missing a bit of the action? You curse yourself, and the soap, and the TV channel, and the TV, and Tata Sky, but you make a mental note not to go make tea during this break the next day.

Now, by randomizing the length of advertising breaks, channels can ensure that people actually watch the ads. If you don’t know if the break will last twenty seconds or two minutes, you are likely to sit glued to the TV, watching the same channel dishing out the ads. You are unlikely to go off to make tea, or to crap, or to channel surf, if you don’t know when programming might start next. You occasionally get pained – when the breaks are too long – but on the whole you end up watching most of the ads.

Yes, there is the chance that the viewer gets pained when the random length for ads that gets picked turns out to be really large. Also, if we shorten a few ad breaks, we should also lengthen a few others? Or increase the number of ad slots? Not really – is my argument.

The clincher here is that by randomizing length of ad breaks, you are increasing the TRPs for the ads! Yes your program may have high TRP but does that normally translate to ads? With this randomization procedure it does. And when this gets established, you can start charging higher for these slots. And if on an average you can charge a higher rate per second of advertisement, you can sure continue to run the program with a smaller number of ads?

It’s win all around. Customer wins because he gets more programming time than ad time. Advertiser wins because he gets more eyeballs for his ad. TV channel doesn’t lose since the loss of revenue from lesser number of ads is more than made up by the higher rate charged on the ads. In fact, by “holding” the customer, the channel ensures he continues watching this program rather than go off on a tangent while channel surfing.

Normally, I try to show situations where everyone can win by reducing the randomness in the system. This case is opposite. By introducing randomness in the system, everyone wins! I wonder if there is a fallacy here. Or maybe what I’ve written here is so obvious that everyone is implementing it and I’ve failed to notice since the only TV I see is sport (not american sport) which has fixed ad breaks.